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Quality @ NCS
NCS is committed to being very aggressive in our approach towards quality and customer service, primarily since the
organizational objective is to be ranked among the "best" in our business. Quality is not just another goal, it is our
basic strategy for survival and future growth.
Total Quality Management to NCS is fully satisfying our customers requirements through a process of continuous
improvement. Total Quality Management is not a short term program. It's a long term commitment aimed at
continuously improving the way we work, managing our business processes, and meeting customer expectations.
Quality Policy
To deliver quality services efficiently, in a professional and flexible environment, on time and at the right cost to our
customers, while driving to become a world-class organization.
Quality Standards Adaptation
ISO 9001:2008 has been adapted to ensure zero-defects.
High quality levels are maintained by adhering to the following practices
Standard Operating Procedures
Checklists - Project and Customer based
Corrective Action
Non Conformance Reports & 8D Reports
Customized training Manuals and Plans
Use of statistical tools for categorizations, mapping and individual skill sets
Team focused on enhancing competencies & continuous improvement
ISO 9001:2008
Certified by
KEMA Netherlands
